The perfect complement
to your client service

We fill the gap between close and resale as the trusted partner for your home buyer clients

Your clients will love us and
they'll thank you

Rafter membership is tailored to support the unique needs of new homeowners to start their homeownership journey off right

Increase buyer confidence

We’ll reduce the anxiety of your buyers, knowing that they’ll have the support needed to take on owning a home.

Increase buyer confidence

We’ll reduce the anxiety of your buyers, knowing that they’ll have the support needed to take on owning a home.

Increase buyer confidence

We’ll reduce the anxiety of your buyers, knowing that they’ll have the support needed to take on owning a home.

Create a seamless transition

We’ll be there from pre move-in to become your client’s first point-of-contact for taking care of their new home.

Create a seamless transition

We’ll be there from pre move-in to become your client’s first point-of-contact for taking care of their new home.

Create a seamless transition

We’ll be there from pre move-in to become your client’s first point-of-contact for taking care of their new home.

Differentiate your offering for buyers

We’ll be a unique benefit that you can offer prospective clients to demonstrate value beyond closing.

Differentiate your offering for buyers

We’ll be a unique benefit that you can offer prospective clients to demonstrate value beyond closing.

Differentiate your offering for buyers

We’ll be a unique benefit that you can offer prospective clients to demonstrate value beyond closing.

Strengthen client loyalty and referral

We’ll make your clients’ lives easier, increasing their satisfaction as your customers and driving you more referrals.

Strengthen client loyalty and referral

We’ll make your clients’ lives easier, increasing their satisfaction as your customers and driving you more referrals.

Strengthen client loyalty and referral

We’ll make your clients’ lives easier, increasing their satisfaction as your customers and driving you more referrals.

Protect the value of the investment

We’ll take care of preventive maintenance and track everything digitally to protect the investment.

Protect the value of the investment

We’ll take care of preventive maintenance and track everything digitally to protect the investment.

Protect the value of the investment

We’ll take care of preventive maintenance and track everything digitally to protect the investment.

Connect them back to you for resale

We’ll alert you when your client is planning to sell so you can take over as their trusted partner for their next steps.

Connect them back to you for resale

We’ll alert you when your client is planning to sell so you can take over as their trusted partner for their next steps.

Connect them back to you for resale

We’ll alert you when your client is planning to sell so you can take over as their trusted partner for their next steps.

Three ways to
delight your clients

My Home 101
session

A great companion closing gift for a new home buyer or an easy opportunity to reactivate relationships with former clients!

New homeowner membership

The perfect way to give a new home buyer confidence and peace of mind to start homeownership the right way!

Former client membership

A new opportunity to drive value for former clients who would benefit from addition support in taking care of their home!

We are trusted and proven

"We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."
Melissa and Dan
Yorktown members
"While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."
Charles and Melissa
Mt. Kisco members
"They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."
Shula and Nathan
Pleasantville members
"Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."
Matt and Arianna
Pleasantville members
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."
Brian and Caroline
Chappaqua members
"All I had to do was open the front door and my long list of house issues disappeared. Nothing better than the feeling when checking off to-do items!"
Amy
Millwood member

"We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."
Melissa and Dan
Yorktown members
"While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."
Charles and Melissa
Mt. Kisco members
"They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."
Shula and Nathan
Pleasantville members
"Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."
Matt and Arianna
Pleasantville members
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."
Brian and Caroline
Chappaqua members
"All I had to do was open the front door and my long list of house issues disappeared. Nothing better than the feeling when checking off to-do items!"
Amy
Millwood member

Realtor FAQs

Where is Rafter available?

We are currently available in Westchester County, NY and soon expanding into Fairfield and Putnam counties.

Who will be going to my client’s home as part of Rafter’s services?

All preventive maintenance and handyperson services are provided by full-time members of the Rafter team. We are committed to delivering an exceptional customer service experience for every member.

What does my communication with Rafter look like during my client’s membership?

We are happy to stay as connected with you as is helpful to you and your client! At a minimum, we would like to do a prep meeting to learn more about your client and their new home, along with a check-in 3 to 4 months after move-in.

Is Rafter licensed and insured?

Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.

Does Rafter work with existing home service providers?

Yes! Our goal is complement what’s already working for the home and help fill in the gaps, where needed. If a buyer loves their providers, we're excited make the experience with them even better.

Where is Rafter available?

We are currently available in Westchester County, NY and soon expanding into Fairfield and Putnam counties.

Who will be going to my client’s home as part of Rafter’s services?

All preventive maintenance and handyperson services are provided by full-time members of the Rafter team. We are committed to delivering an exceptional customer service experience for every member.

What does my communication with Rafter look like during my client’s membership?

Is Rafter licensed and insured?

Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.

Does Rafter work with existing home service providers?

Yes! Our goal is complement what’s already working for the home and help fill in the gaps, where needed. If a buyer loves their providers, we're excited make the experience with them even better.

Where is Rafter available?

We are currently available in Westchester County, NY and soon expanding into Fairfield and Putnam counties.

Who will be going to my client’s home as part of Rafter’s services?

All preventive maintenance and handyperson services are provided by full-time members of the Rafter team. We are committed to delivering an exceptional customer service experience for every member.

What does my communication with Rafter look like during my client’s membership?

Is Rafter licensed and insured?

Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.

Does Rafter work with existing home service providers?

Yes! Our goal is complement what’s already working for the home and help fill in the gaps, where needed. If a buyer loves their providers, we're excited make the experience with them even better.